Community Resilience


This page hopefully explains some of the ways that are available to you to protect yourself, or others, in the event of inclement weather, power cuts, or other problems that may occur.


Priority Services Registers

These are run by local utilities providers, and aim to offer priority service to vulnerable people in the case of a power cut, or a problem with water supply. If you are eligible, please do register; if you know of anyone else who is eligible, please let them know and encourage them to register.

South West Water

Western Power Distribution

Useful phone numbers

Power Cut - call 105

Gas emergency - 0800 111999

Village Emergency Telephone System - 01837 500999

Winter Resilience Committee

The gas and electricity networks have come together to help members of the public prepare in case they have a power cut or gas emergency this winter.

Working with the Met Office, National Energy Action and Age UK, the Energy Networks Association’s Winter Resilience Committee has been launched by energy network operators, including Western Power Distribution, to focus on protecting those most in need. The Committee aims to raise awareness of the Priority Services Register and act as a source of advice and information on energy supplies throughout the winter period.

The Winter Resilience Committee plans to publish a dashboard following each named storm, the first of its kind to collate data from every energy network in the United Kingdom. The dashboard will be used as a resource for customers and policymakers to understand how these storms affect the country, and to track the resilience of Britain's energy networks.

As we enter December, the Winter Resilience Committee, along with Western Power Distribution and other gas and electricity network companies, are urging people to be winter ready and take the following steps to prepare for the winter months.